Chief Operating Officer (COO)
Type: Full-time, Executive Level

About TeenCare
TeenCare is Southeast Asia’s leading platform for mentoring, AI-powered parenting insights, and teen personal growth. We’re growing in Vietnam, launching into Singapore, and building for scale across the region. Backed by top-tier institutions, we’re entering our next growth phase — integrating international operations, expanding product lines, and professionalizing every layer of execution.

The Role
We’re seeking a world-class COO to partner with the CEO in driving rapid scale and operational excellence across multiple markets. This is not a maintenance role — this is for a builder who thrives in complexity, loves hard problems, and can transform a fast-growing startup into a regional leader.

Key Responsibilities

• Architect and oversee operational systems for multi-country growth (Vietnam, Singapore, future SEA markets).

• Lead cross-functional teams in sales, product, and marketing to hit aggressive KPIs while protecting profitability.

• Design and implement data-driven processes that can scale to 10x our current volume.

• Recruit, develop, and retain top-tier talent, building a culture of accountability and high performance.

• Work directly with the CEO on fundraising, strategic partnerships, and market expansion.

Ideal Candidate Profile

• Proven track record in COO, GM, or senior operations leadership for a high-growth tech, edtech, or consumer company.

• Experience leading operations across multiple Southeast Asian markets.

• Deep understanding of data, metrics, and process scaling — comfortable with dashboards, automation, and AI integration.

• Skilled at managing large, diverse teams while driving toward aggressive targets.

• Entrepreneurial mindset: thrives in fast-changing environments and owns results end-to-end.

Why Join Us

• Be part of a mission that transforms how parents and teens connect, grow, and thrive.

• Shape the future of a company already leading in its category.

• Competitive compensation, performance incentives, and equity opportunities.

Application
Please send your CV and a letter of intent to careers@teenup.vn