ABOUT TEENUP 

At TeenCare, we’re empowering every teen to grow up safe, healthy, and happy with the education and healthcare they deserve through technology. Our TeenCare app provides teens with the community, knowledge, and tools to navigate life’s challenges. As a fast-growing startup backed by some of the world’s most renowned changemakers—including Acumen, Advocates for Youth, Empower, Solve MIT, and TiE Singapore—we’re dedicated to building transformative solutions that make a real difference. Join us on this journey and be a key player in creating something impactful, beautiful, and empowering!

1. YOUR DAILY RESPONSIBILITIES

• Support the operation and deployment of online tutoring course products, ensuring smooth operation processes.
• Digitally transform systems to receive and process feedback from students, parents and tutors.
  Participate in quality control (QA/QC), support the recruitment process, tutor training and monitor student progress.
• Support internal operations management, coordinate with back-office teams to ensure work efficiency.
• Support the development of departmental processes, optimize workflows to ensure operational efficiency.
• Coordinate closely with other departments (Sales, Marketing, Products) to ensure connectivity in the work process.
• Support data collection and synthesis to prepare periodic reports to send to the Board of Directors.

2. WHAT TEENUP EXPECTS FROM YOU

• Third-year, final-year students or fresh graduates majoring in Business Administration, Economics, Information Technology, Education, or related fields.
• Understanding or willingness to learn about project management, business operations, and related tools (Google Sheets, Notion, Jira, etc.).
• Strong English proficiency with relevant certifications such as IELTS, TOEIC, etc.
• Prior experience in extracurricular activities, organizations, or clubs is a plus.
• Excellent organizational skills, attention to detail, and a high sense of responsibility.
• Customer service mindset with problem-solving skills that are flexible and effective.
• Proactive, eager to learn, responsible, and capable of working independently and collaboratively.
• Passionate about education and technology, with a desire to create valuable products for the community.

3. BENEFITS & OPPORTUNITIES AT TEENUP

• Salary: 2,000,000 VND - 5,000,000 VND + performance bonuses.
• Direct training and mentorship from experienced industry professionals.
• Work in a dynamic and innovative EdTech startup environment.
• Hands-on experience in real projects, enhancing operational and project management skills.
• Internship certification and potential conversion to full-time employment.
• Employee well-being prioritized: various internal bonding activities such as weekly Happy Hour, quarterly Team Building, Year-End Party, ever-changing Pantry/Cafeteria menu, and (especially) free on-site Gym.

⭐ BREAKTHROUGH DEVELOPMENT OPPORTUNITIES

• Strong learning culture through the Onboarding New Builders program, Monthly Learning, Sharing, Training, Mentoring, and Builder Forum series.
• Access to Learning Hub via Base Square technology platform for self-paced learning.
• Work alongside top young talents—at least one in every five Builders at TeenUp has held prestigious positions such as Valedictorian, Salutatorian, President, Vice President, or Head of Department during their university years.
• Join a young, ambitious, and compassionate startup team dedicated to creating real value for children, families, schools, and society.

⭐ SAFE, HEALTHY, DRAMA-FREE WORK ENVIRONMENT

• All new employees receive training on CSE (Comprehensive Sexuality Education), gender equality, gender bias, sexual orientation, and workplace culture (communication, teamwork, feedback, etc.) upon onboarding.
• Diversity and inclusion are highly respected—LGBTQ+ friendly with 100% Gender-Neutral restrooms.

4. LOCATION & WORKING HOURS

• Location: No. 29, Alley 121 Thai Ha, Trung Liet, Dong Da, Hanoi.
• Working Hours: Monday to Saturday morning (8:30 AM - 12:00 PM; 1:30 PM - 6:00 PM).

5. RECRUITMENT PROCESS

• Vòng 1: Competency Interview & Take-Home Assignment
• Vòng 2: Culture-Fit Interview 

 APPLY NOW TO JOIN OUR JOURNEY IN EMPOWERING HAPPINESS!